Overview

BCSBroadband is our DSL product, offering  onepoint of interconnect for Service Providers. This is aimed at Service Providers wishing to enter the DSL market space without substantial Capital Expenditure and technical resources, however a desire to maintain an element of Network control and functionality.

Our Telco reduces the Capital Expenditure and Technical resources for its Broadband customers by managing the core network elements necessary to provide connectivity to Telkom DSL enabled exchanges. Broadband customers are only required to have onePoint of Interconnect to have the ability to provide nationwide DSL access.

Service Offerings

Broadband Raw

Broadband Blended

Broadband Gig

1:1 Service Uncontended

Two Options:

1:1 Raw + 50:50 Blended Internet

1:1 Raw + 70:30 Blended Internet

Shaped

Unshaped

Product Features

The following features make a compelling reason for Service Providers to utilise the Broadband product.

• Access to Telkom DSL exchanges
• Single Point of Interconnect for national aggregation
• OneView Provisioning, Billing and Management system for all DSL provisioning, billing and support requirements
• Service Providers can choose to supply their own Internet Bandwidth
• Support for multiple authentication realms

Requirements

Pls note as part of the Broadband product compilation the following elements are required, alternatively this can also be catered for as an additional cost;

Broadband Raw

1. Provide and Manage RADIUS Server
2. Interconnect into the OnedotCom Telco specified location
3. Ancillary services including DNS, email.
4. Allocation of Static or Dynamic IP Addresses
5. Billing of end users
6. Level 1 support

Broadband Blended

1. Provide and Manage RADIUS Server
2. Interconnect into the Telco specified location
3. Ancillary services including DNS, email.
4. Allocation of Static or Dynamic IP Addresses
5. Billing of end users
6. Level 1 support

Broadband Gig

1. Interconnect into the Telco specified location
2. Ancillary services including DNS, email.
3. Billing of end users

Control & Reporting

The aim of the Telco, is to be the benchmark of Wholesale Communications Service Providers. This is further underlined by our extended quality control, maintenance management and reporting systems.

With our View Management system all information is at your fingertips for complete control. View allows you to easily order, track, bill and manage customers within oneplatform.

Not only does OneView give you the ability to process orders it is also a knowledge base providing the relevant information needed to supply services.

Support

Round The Clock Monitoring Helps Ensure Continuous Operations

Monitoring is oneof the most important - and resource-intensive - aspects of maintaining an online presence. Support monitoring services offer a cost-effective, worry-free alternative to in-house operations.

All BCSgroup offerings are monitored by a professionally-staffed on-site Network Operations Centre (NOC) which uses industry standard tools and documented procedures to monitor every critical aspect of our end-to-end network infrastructure.

Customer Defined Escalation Keeps You In The Loop

Support understands when it comes to escalation, no two customers are exactly alike. We run our Support monitoring operations based on customer-defined contact rules. These rules allow you to assign a severity level to each of a wide range of problems. You'll also tell us who should be notified, and how, for each level of severity. Notifications are customizable, from phonecalls for critical severity notifications to SMS & Emails for warnings. You'll define these contact rules when you start your Support service.

Beyond Monitoring, To Proactive Response

BCSgroup Support goes beyond basic monitoring that only checks to see if your network connection, server or operating system are either up or down. Providers in a reactive mode will see an outage and make a phonecall instead of fixing the problem.

Instead, OneSupport offers superior proactive and reactive support, predictably and intelligently handling alerts and responding to early warnings. Response and remediation are included with Support offerings.

Experience & Services that is world class

Support expertise starts with our people. Our technical resources have worked for years in IT departments, and the entire Support team is highly experienced in running Internet service operations. We have the know-how to earn and keep your trust everyday.

All Support customers benefit from a wide range of monitoring and remediation services:

• 24/7 monitoring of network connection, server and operating system.
• SNMP monitoring that keeps a watchful eye over BCSGroup Telco entire network, with the ability to drill down into operational details.
• Remotely monitor all aspects of network operations.
• Standardized and documented procedures that incorporate "best practices," ensuring time-tested resolution.

Performance & Uptime Commitments

We aim to guarantee that our Services will be available 99.9% of the time. All services will be available to customers for their use 24 hours per day, 7 days a week except during scheduled maintenance or emergency changes.

BCSGroup Telco employs "best practice" server and network management techniques in our professionally staffed Network Operations Centre. This allows us to monitor all aspects of our end-to-end network infrastructure to deliver optimal performance and bandwidth utilization.

Become an BCSGroup Telco Wholesale Broadband Customer

Register your interest and an Account Manager will contact you to provide you with the best wholesale broadband solutions for your business. Please complete the online Enquiry Form.